Returns and Exchanges
You can return or exchange the products you purchased, without damaging or using them and without impairing the resalability of the product, within fifteen (15) days from the date of delivery, by stating the reason.
In order to return the product, you must comply with the return conditions below. Otherwise, the product you send will not be accepted by us.
The return or exchange period is fifteen (15) days.
You can contact us via the contact section of our website, stating the reason for your return or exchange request.
The product to be returned or exchanged must be delivered complete and undamaged, with its invoice, box, packaging and standard accessories (if any). Otherwise, returns will not be accepted.
When sending the product to our address via a cargo company, the original box must be kept intact to prevent damage.
Shipping costs for returns and exchanges are covered by the buyer.
The refund will be made to your credit card within five (5) business days after we receive the product's original box undamaged and the invoice.
You can return or exchange the products you want to return by coming to our stores.
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